Rent-a-Drum’s Commitment to Protecting Your Personal Data

As a data controller, Rent-a-Drum is responsible for the personal data it collects via:

– its institutional website;
– its client portal, Rent-a-Drum Connect; or
– the websites of its subsidiaries.

Rent-a-Drum undertakes to protect the personal data of its clients and potential clients, and any candidates submitting job applications in the “careers” section of its website (together referred to as the “Services”).

Rent-a-Drum is committed to complying with the laws and regulations applicable to all forms of data processing it employs. Specifically, Rent-a-Drum adheres to the following principles:

– Lawfulness, fairness, and transparency: Your personal data will be processed lawfully, fairly, and in a transparent manner.
– Purpose limitation: Your personal data will be collected for specified, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes.
– Data minimization: Your personal data will be adequate, relevant, and limited to what is necessary for the purposes for which they are processed.
– Accuracy: Your personal data will be kept accurate and up to date. Reasonable steps will be taken to erase or rectify inaccurate personal data without delay.
– Security: Rent-a-Drum will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks inherent in its processing operations.

Rent-a-Drum also requires its processors (e.g., service providers, suppliers, etc.) to provide the same level of personal data protection.

Who Are We?

Rent-a-Drum is a company with its registered office located at Sam Nujoma Drive, next to Tony Rust Race Track – Windhoek. Rent-a-Drum is the main controller of your personal data in connection with your use of the Services, in accordance with relevant local data protection laws and Regulation (EU) 2016/679 (GDPR).

For any inquiries related to your personal data, please contact Rent-a-Drum at the postal address provided above or by email at info@rent-a-drum.com.na.

What Personal Data Do We Process?

Personal data refers to any information that directly (e.g., your first name, last name, email address, or telephone number) or indirectly (e.g., your account login, identifier, or IP address) identifies you.

We collect and use personal data necessary for conducting our business. Data may be gathered through:

– Data you provide: For instance, when you fill out a contact form or request a quote.
– Data collected automatically: For example, data collected via cookies and other automated technologies.
– Data from other sources: For example, information made publicly available in governmental databases.

Purposes and Legal Basis for Using Your Data

1. Contractual Performance:
– Managing client relationships, including responding to inquiries and preparing quotes.
– Providing access to the Rent-a-Drum Connect client portal.
– Processing job applications.

2. Legitimate Interests:
– Managing IT infrastructure and security.
– Customizing offers to meet client needs.
– Defending Rent-a-Drum’s legal interests.

3. Consent:
– In specific cases, we may request your consent for certain data processing activities.

Disclosure of Personal Data

Rent-a-Drum does not sell your personal data. However, personal data may be disclosed:

– To Rent-a-Drum Group Entities involved in delivering the Services.
– To service providers performing tasks on our behalf, such as website hosts, security service providers, and email/newsletter management services.
– To professional bodies (e.g., auditors) as required by law.

In certain circumstances, Rent-a-Drum may be required to share your personal data with legal authorities, courts, or other third parties where such disclosure is mandated by law.

Transferring Data Outside the European Economic Area

Rent-a-Drum does not transfer your personal data outside the European Economic Area (EEA).

How Long Do We Keep Your Personal Data?

Personal data is retained for varying periods depending on the category of data:

– Potential clients: Up to three years from the date of collection or last contact, unless consent is withdrawn.
– Clients: Until the end of the contractual relationship, plus three years.
– Job applicants: Data is kept for the duration of the recruitment process, and, if not selected, up to two years (unless a request is made for earlier removal).
– Website visitors: Data is retained for up to 25 months.

At the end of these retention periods, personal data is archived for legal purposes or deleted.

Your Rights

You have the following rights regarding your personal data:

– Right of access: Obtain information on how your data is processed and receive a copy of the data.
– Right to rectification: Request corrections to inaccurate or incomplete personal data.
– Right to erasure: Request the deletion of your personal data.
– Right to restrict processing: Request limitations on the processing of your personal data.
– Right to object: Object to data processing for reasons specific to your situation, including direct marketing.
– Right to data portability: Request your personal data be transferred to another organization.
– Right to withdraw consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise these rights, please contact Rent-a-Drum at:

– Email: dp@rent-a-drum.com.na
– Oshakati: +264 65 203 300
– Windhoek: +264 61 244 097
– Swakopmund: +264 61 244 097
– Walvis Bay: +264 64 204 099
– Rundu: +264 81 162 5534